Delete Your Akiluma Account
If you would like to delete your Akiluma account, you have two options below. Deleting your account is permanent and cannot be undone.
Option 1: Delete directly in the app (recommended)
- Open the Akiluma app and log in.
- Go to Settings → Privacy & Data.
- Select “Delete Account” and follow the on-screen confirmation.
This uses our secure, HIPAA-compliant deletion API to permanently remove your account and all associated data.
Option 2: Request deletion by email
If you cannot access the app, you can request deletion via email. Please include the following in your message:
- The email address used for your Akiluma account
- A short note: “Request to delete my account”
- Optional: Reason for deletion (helps us improve)
Send your request to: support@akiluma.app
What will be deleted?
- Your profile and account credentials
- All chat conversations and transcripts
- All journal entries and summaries
- Push notification tokens
For compliance, certain audit logs may be retained without personal identifiers as required by law. See our Privacy Policy for details.
Need help?
If you have any issues deleting your account, contact us at support@akiluma.app.